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Our COVID-19 policy

RIAD SHADEN’S COMMITMENT TO HEALTH AND HYGIENE

To protect the health of our guests and our staff from Covid-19 we are committed to complying with strict and reinforced precautionary procedures.

1. Cleaning of rooms and common areas

All rooms are completely disinfected prior to your arrival.

Frequently touched surfaces in rooms and common areas, including but not limited to door handles, stair railings, light switches, toilet flush buttons and remote controls are cleaned regularly throughout the day. Cleaning staff are equipped with masks and gloves, which are replaced between each room.

2. Use and availability of prevention materials

Hand sanitiser dispensers are provided in common areas, at reception and in every room

3. Training of staff

All our employees have been trained to follow strict hygiene procedures, washing their hands regularly, using sanitiser and face masks and respecting social distancing guidelines.

4. Enhanced food safety

Kitchen staff work with masks and disposable gloves which are changed regularly. All our food supplies come from suppliers subject to strict hygiene procedures. The kitchen is regularly cleaned and disinfected. In dining areas, a safe distance is maintained between tables.

5. Secure airport transfers and excursions

Any airport transfers or excursions booked directly with the riad will be with drivers who are bound to respect the rules of precaution, with trained drivers and disinfected vehicles. You will not need to travel with other guests not in your group.

Wash your hands!