Our COVID-19 policy
RIAD SHADEN’S COMMITMENT TO HEALTH AND HYGIENE
To protect the health of our guests and our staff from Covid-19 we are committed to complying with strict and reinforced precautionary procedures.
1. Cleaning of rooms and common areas
All rooms are completely disinfected prior to your arrival.
Frequently touched surfaces in rooms and common areas, including but not limited to door handles, stair railings, light switches, toilet flush buttons and remote controls are cleaned regularly throughout the day. Cleaning staff are equipped with masks and gloves, which are replaced between each room.
2. Use and availability of prevention materials
Hand sanitiser dispensers are provided in common areas, at reception and in every room
3. Training of staff
All our employees have been trained to follow strict hygiene procedures, washing their hands regularly, using sanitiser and face masks and respecting social distancing guidelines.
4. Enhanced food safety
Kitchen staff work with masks and disposable gloves which are changed regularly. All our food supplies come from suppliers subject to strict hygiene procedures. The kitchen is regularly cleaned and disinfected. In dining areas, a safe distance is maintained between tables.
5. Secure airport transfers and excursions
Any airport transfers or excursions booked directly with the riad will be with drivers who are bound to respect the rules of precaution, with trained drivers and disinfected vehicles. You will not need to travel with other guests not in your group.
